How the Digital Economy has flourished for years:

The number of words you can make in combination with the word Digital has only increased in last one year.

And it is quite understandable, we have had initiatives like Digital India, Digitalization, Digitization, Digital world etc impacting our day to day life.

Before I start explaining the impact of Digitalization on Indian economy and impact of Digital India.

Let’s first understand the difference between Digitalization and Digitization (it’s important to understand the difference as both the initiatives are impacting directly/indirectly the Digital India Initiative.

Digitization is more related to converting all our data into bits format and Digitalization is the use of different technology/methods to change business processes.

Though there is a subtle difference between the two, the two words are used interchangeably by all of us meaning the use of Digital Methods to improve our business processes.

Undoubtedly, the incumbent govt has taken great initiatives like Digital India under the leadership of Mr. Modi.

Impact of Digital India:

Digital India is an initiative by govt of India to help the country adopt digital initiatives. Initiatives which are expected to cut dependency on bureaucratic processes, decrease corruption and help cut down time in taking public services to the citizens of the country.

The impact of Digital India on India’s economic growth is supposed to be long-lasting. As the initiatives in the Digital India Scheme are all driven by technology.

Some of the key Initiatives of Digital India were:

  • Starting a Digital Locker to help Citizens of India store their important govt ids such as PAN Card, Passport, Voter id card and education mark sheets. All the citizens need to use their locker is an Adhaar Card.
  • MyGov Portal to improve good governance by help from citizen engagement.
  • ORS portal to help citizens of the country to handle online appointments, pay online fees of doctors and govt hospitals.
  • Design Framework to allow the w digital signing of documents.

and a few other initiatives were taken to grow the country with the help of latest technology.

The impact of Digital India was expected to :

  • Reduce Corruption.
  • Increase speed of public sector services rendered to citizens of the country.
  • Decrease documentation.
  • Provide an easy to manage online storage to store all documents.
  • Provide simple and easy to use cloud space on the internet.

Our governments for years have worked towards creating an economy which is more reliant on the internet and less on the paper-based economy. The incumbent govt provided a single name “Digital India” to all the digitization, digitalization and other initiatives taken by govt to have a positive impact on our economy.

Digitalization and Indian Economy:

We have unknowingly been a part of Digitization for last so many years.

We have all been a part of the Digital World where we have touched the Digitalized business processes by using in our day to day’s life. Think of activities such as making railway reservation online, buying Air tickets, bus tickets online or making payments by credit card, debit card, etc.

For years, promoting Digitalization has been a Governmental initiative to give all services to every citizen on their web portals or electronically, to make the transactions transparent and smooth.

The real changes because of Digitalization are becoming visible today because of the push by govt., which is expected to usher in a new era (like how computerization did in public as well as private sector almost two decades back). Things like paper currency notes will soon be a thing of past.

Slowly we are moving towards Digitalization of Indian Economy with new steps and initiatives.

Digitization explained in layman’s language is simple.

“Ab cash saath rakhna jaruri nahi, sab payment phone se ho jati hai” or we don’t have to carry cash all payments can make through phone.

There are certain factors which compel us to follow Digitalization in our routine life.

On the contemporary, we need certain essential elements to materialize Digitalization in our routine life.

Why Digitization is the need of the hour:

Corruption today is the biggest problem in developing countries. In fact, corruption is a problem we have faced for ages.

It is said, a parallel economy flourishes side by side to our main economy. This economy is run by those who avoid paying taxes to the Govt.

One of the prominent reason for the parallel economy is the dependency on cash-based businesses.

The culprits running the parallel economy do not feel like having bank accounts and other business books which simply means no tax payment to Govt.

With Digitalization Initiatives like Taxations being bought online and steps like Demonetization, the govt is trying to weed out corruption from our system which is expected to lead to a positive impact on Indian Economy.

Role of Digitalization in Banking Sector in India:

With digital transactions, one needs to have a proper bank account and essential documents. Banks are the part and parcel of our day-to-day life.  Banking includes ATM transactions, online payments, and transfers.

Because of Digitalization of their processes, banks have saved costs by improving their processes. Customers have been able to avail benefits such as ATMs, cashless transactions using Credit Card, Debit Cards, etc.

For example, earlier it was impossible for anyone to get an unsecured business loan because of the high risk involved and documentation required to provide the same.

Fast forward today, Government is pushing schemes like Mudra under which Startups can get startup business loan without collateral. It is only because of Digitalization that banks have been able to give benefits of schemes like this to startups in India.

This has given a boost to initiatives like startup India, Mudra, etc.

Today, banks are going out of the way to adopt the latest technologies to enhance customer experience. Another marvellous example of digitalization is mobile banking where banking can be done on mobile phones.

The feature allows you to literally use your bank account from your mobile phone.

Digitalization in Banks has not only reduces human errors and save time but has led to cashless transactions which have reduced the circulation of fake currency in the market. Thereby, leading to a positive impact on our economy.

2016 is the year which will be always linked to demonetization for the withdrawal high amount denomination Rs. 500 and Rs. 1000 of India’s currency in circulation on November 8.

After Demonetization was announced, cashless payments in October 2016 increased 22%, when compared to October 2015, indicating that Indians have been progressively more accepting of different digital payments modes since 2015.

 

Source: Monthly Bulletins for 2016, Reserve Bank of India.

IMPS (immediate payment system) transactions increased 116% while IMPS transfers increased 150% over 12 months year ending October 2016. Couples of transactions using (PPIs) prepaid payment instruments that include mobile wallets just increased two times a year in the same period.

Impact of Digitalization on Indian Economy:

Digitalization has played a vital role in flourishing the Indian economy. The biggest example is the job opportunities created in the country for youth.

In addition to the above, “make in India” drive has given an immense push to youngsters to start new startups and think of creative ideas to contribute to digitalization of India.

The government on its end is pushing and encouraging the Indian public to go cashless and reduce reliance on cash transactions. The purpose is to make us adopt digital payments.

Digital transactions make us follow a legal path which is helpful to flourish the economy.

Use of plastic money gives freedom as well as security to citizens of the country because it works on technical grounds.

Digital payments will be helpful to the global world.

Since cash is the primary mode of transactions in money laundering and terrorism funding, a digital society would discourage such laundering and terrorism.

Let’s have a look at couples of statistics related to an impact of digitization on the Indian economy in terms of employment, contribution to GDP in comparisons with other countries:

Which Are The World’s Most Cashless Countries?

Rank Country Noncash Payments’ Share Of Total Value Of Consumer Payments % Of Population With A Debit Card
1 Belgium 93 86
2 France 92 69
3 Canada 90 88
4 United Kingdom 89 88
5 Sweden 89 96
6 Australia 86 79
7 The Netherlands 85 98
8 United States 80 72
9 Germany 76 88
10 South Korea 70 58

Steps by the Indian Government to improve Digitalization:

Digital infrastructure’s backbone is the availability of high-speed internet. With the introduction of better and faster mobile internet connections, the services through Digitalization have been delivered in an efficient way to the citizens of the country.

In addition to the above, the government is taking initiatives like “Aadhar Card” or Digital identification for every citizen. The move is expected to give unique and authentic identification to every citizen. This step will mean faster subsidy distribution, reduction of corruption and some other impacts on our economy.

Digital India has made mobile banking easy.

Next important step taken by Government is the introduction of a Common Service Centre. A secure public cloud to share information (I will not vouch for its safe status but as per govt, it is safe ).

At the end of the day, Digitization is helping businesses streamline their processes by slowly taking away dependency away from paperwork.

Banks, I think are the biggest beneficiary of digitalization. Since they now have processes where less staff can do more work.

Digital India has empowered its citizen by giving them digital power like during the journey you don’t have to carry any physical documents.

You can show a soft copy of the ticket and identity card which fulfils the purpose.

Government is pushing Digitalization in the country by promoting e-services to every citizen.

Another initiative – Digital India is all about Promoting development and creating an opportunity for new India in terms of job, technology, and transparency through Digitalization.

I am a firm believer in the idea of digitalization as this is one step which will gradually turn us into an economic powerhouse by cutting down paperwork and decrease our dependency on govt employees which will help cut down corruption.

To see the immediate impact of digitization, all we must do is look at how income tax filing and income tax return processes have been streamlined.

Today, you do not have to go and stand in front of an income tax officer to get an income tax refund.

Time is not far when Digitization will change the phase of the Indian economy.

gaurav gupta
Gaurav Gupta is a seasoned marketing professional with 20+ years national and international experience of Management as well as Sales & Marketing in Print Media, Digital advertising, Consumer Electronics like Television, Home appliances, and Mobile Phones and corporate affairs and Liaison.
He is passionate about reading, cooking, and teaching.

He has worked with some of the major daily newspapers of India like Amar Ujala( Hindi Daily) Hindustan Times (English Daily) as well as Etisalat Publications (Yellow pages Print and online) (UAE) and Consumer Electronics like Dixon Technologies India Pvt. Ltd. in past.
At present, he is the Director Operations at SPPL, Punjab.

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